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EVS-EN 14534:2004

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Postal services - Quality of service - Measurement of the transit time of end-to-end services for bulk mail

This European Standard specifies methods for measuring the end-to-end transit time of the domestic and crossborder, priority and non-priority, bulk mail, collected, processed and distributed by postal service operators. It considers methods using a representative end-to-end sample of addressed bulk mail. End-to-end is defined as from the point mail is placed into the collection/acceptance system under the responsibility of the postal operators, to the final delivery point under the responsibility of the postal operators.

Although the standard’s status is withdrawn, it still has the presumption of conformity in the meaning of directive 97/67/EC and conformance with the directive’s requirements can be guaranteed by using the withdrawn version of the standard. The presumption of conformity is valid until a corresponding amendment is published in the Official Journal of the European Union.
 
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