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03 TEENUSED. ETTEVÕTTE ORGANISEERIMINE, JUHTIMINE JA KVALITEET. HALDUS. TRANSPORT. SOTSIOLOOGIA

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Uued standardid


CWA 17185:2017
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Identne CWA 17185:2017
Methodology to measure and improve the resource efficiency of resource intensive processes
This European CWA specifies a cross-sectorial methodology for identifying, characterizing and implementing a set of indicators whose purpose it is to enable an organization to improve the resource use efficiency of a process or the impacts associated with the consumption of these resources. It specifies a methodology applicable to resource use and consumption efficiency, including measurement, performance and optimization, and applies to all industries, but particularly to the resource-intensive process industry. This European CWA has been designed to be used independently, but it can be aligned or integrated with other standards or management systems. This European CWA also provides, in Annex A, informative guidance on its use.

ISO/TS 17444-1:2017
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Electronic fee collection -- Charging performance -- Part 1: Metrics
ISO/TS 17444-1:2017 defines metrics for the charging performance of electronic fee collection (EFC) systems in terms of the level of errors associated with charging computation. ISO/TS 17444-1:2017 is a toolbox standard of metrics. The detailed choice of metrics depends on the application and the respective context. ISO/TS 17444-1:2017 describes a set of metrics with appropriate definitions, principles and formulations, which together make up a reference framework for the establishment of requirements for EFC systems and their later examination of the charging performance. The charging performance metrics defined in ISO/TS 17444-1:2017 are intended for use with any Charging Scheme, regardless of its technical underpinnings, system architecture, tariff structure, geographical coverage, or organizational model. They are defined to treat technical details that can be different among technologies and vendors or vary over time as a "black box". They focus solely on the outcome of the charging process, i.e. the amount charged in relation to a pre-measured or theoretically correct amount, rather than intermediate variables from various components as sensors, such as positioning accuracy, signal range, or optical resolution. This approach ensures comparable results for each metric in all relevant situations. The metrics are designed to cover the information exchanged on the Front End interface and the interoperability interfaces between Toll Service Providers, Toll Chargers and Road Users as well as on the End-to-End level.
Asendab ISO/TS 17444-1:2012

ISO/TS 24520:2017
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Service activities relating to drinking water supply systems and wastewater systems -- Crisis management -- Good practice for technical aspects
ISO/TS 24520:2017 provides guidance to water utilities on good practice in technical aspects of crisis management. ISO/TS 24520:2017 is applicable to all water utilities, of whatever size, whether public or private, that wish to review the effectiveness and efficiency of their service activities relating to preparation for, response to and recovery from a crisis.

ISO 21503:2017
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Project, programme and portfolio management -- Guidance on programme management
ISO 21503:2017 provides guidance on programme management. This document is applicable to any type of organization including public or private and any size or sector, as well as any type of programme in terms of complexity. ISO 21503:2017 provides high-level descriptions of relevant terms, definitions, concepts, prerequisites and practices, including roles and responsibilities that form good practice in programme management. It does not provide guidance on processes, methods and tools.

ISO 15378:2017
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Primary packaging materials for medicinal products -- Particular requirements for the application of ISO 9001:2015, with reference to good manufacturing practice (GMP)
ISO 15378:2017 specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. All the requirements of this International Standard are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides. NOTE 1 In this International Standard, the terms "product" or "service" only apply to products and services intended for, or required by, a customer. NOTE 2 Statutory and regulatory requirements can be expressed as legal requirements. In addition to ISO 9001, this document specifies Good Manufacturing Practice (GMP) requirements applicable to primary packaging materials for a quality management system where an organization needs to demonstrate its ability to provide primary packaging materials for medicinal products, which consistently meet customer requirements, including regulatory requirements and International Standards. In ISO 15378:2017 the term "if appropriate" is used several times. When a requirement is qualified by this phrase, it is deemed to be "appropriate" unless the organization can document a justification otherwise. ISO 15378:2017 is an application standard for the design, manufacture and supply of primary packaging materials for medicinal products.
Asendab ISO 15378:2015

EVS 914:2012/AC:2017
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Koristuse kvaliteedi kokku leppimine ja hindamine
Standardi EVS 914:2012 parandus.
Corrigendum for EVS 914:2012.


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