Back

CEN/TS 15511:2008

Postal services - Quality of service - Information available on postal services

General information
Valid from 09.01.2009
Base Documents
CEN/TS 15511:2008
Directives or regulations
None
Standard history
Status
Date
Type
Name
09.01.2009
Main
In applying the European postal directives (97/67/CE and 2002/39/CE), standards regarding the quality of service are to be set and published in relation to the universal services. With the development of the internal market, these standards aim to ensure a better quality of universal services in Europe. In this context, a project team was mandated (mandate M/312) by the European commission to develop a European standard or standards relating to the quality of access to postal services and to the quality of postal delivery. The work item was under the control of CEN technical committee 331. A report was produced by the project team which identified information availability with regard to access and delivery as a priority for standard development.
*
*
*
PDF
17.63 € incl tax
Paper
17.63 € incl tax
Price: 2.40 € incl tax
Standard monitoring