CWA 16520:2012

This document provides the reference criteria of essential competences for guide dog mobility instructors in the following general and specific areas: professional behaviour and professional ethics; interpersonal management and communication competences; appreciation of the various forms of visual impairment and their impact on humans; methods of orientation and mobility; appreciation of the needs of clients with additional requirements; dog care and welfare assessment; general dog management and training; guide dog training; client and partnership training and after care.