This document specifies the minimum requirements for the provision of secure remote services via a remote access infrastructure (RAI) carried out either at site or off-site (e.g. via IP connections) to the following systems:
a) fire safety systems including, but not limited to, fire detection and fire alarm systems, fixed firefighting systems, smoke and heat control systems;
b) security systems including, but not limited to, intruder and hold-up alarm systems, electronic access control systems, external perimeter security systems and video surveillance systems;
c) social alarm systems;
d) emergency sound systems;
e) a combination of such systems;
f) management systems connected to systems a) – e).
This document does not cover:
a) at site services without using remote connection;
b) the monitoring and alarm receiving services by the MARC, which are described in the EN 50518.