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EVS-EN 14137:2003

Postal services - Quality of service - Measurement of loss of registered mail and other types of postal service using a track and trace system

General information
Withdrawn from 05.06.2014
Base Documents
EN 14137:2003
Directives or regulations
97/67/EC Community postal services

Although the standard’s status is withdrawn, it still has the presumption of conformity in the meaning of regulation 97/67/EC and conformance with the regulation ’s requirements can be guaranteed by using the withdrawn version of the standard. The presumption of conformity is valid until a corresponding amendment is published in the Official Journal of the European Union.
 
To view the latest lists of harmonised standards published in the Official Journal of the European Union, visit: 
http://ec.europa.eu/growth/single-market/european-standards/harmonised-standards/

Standard history

Status
Date
Type
Name
01.07.2003
Main
This European Standard specifies methods for measuring the level of loss and substantial delay of domestic and cross-border registered letter mail, collected, processed and delivered by postal service providers. The resulting overall figure for loss and substantial delay is expressed as a percentage of the total posted registered mail collected or received by the postal service providers
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