EVS-EN ISO 9002:1996

This International Standard specifies quality system requirements for use where a supplier’s capability to supply conforming product to an established design needs to be demonstrated. The requirements specified are aimed primarily at achieving customer satisfaction by preventing nonconformity at all stages from production through to servicing. This International Standard is applicable in situations when a) the specified requirements for product are stated in terms of an established design or specification, and b) confidence in product conformance can be attained by adequate demonstration of a supplier’s capabilities in production, installation and servicing. NOTE 1 For informative references, see annex A.