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CEN/TS 14773:2004

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Staatus: Kehtiv

Hind: 14,69 EUR

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Postal services - Quality of service - Measurement of loss and substantial delay in priority and first class single piece mail using a survey of test letters

  • Staatus: Kehtiv
  • Eeldatav eestikeelse tõlke avaldamise kuupäev:
  • Seotud dokumendid: puuduvad
  • Eelmine versioon: puuduvad
  • Järgmine versioon: puuduvad
  • Alusdokumendid: CEN/TS 14773:2004
  • Tegevusala (ICS): 03.240 Postiteenused
  • Direktiivid või määrused: puuduvad

This document specifies methods for measuring the level of loss and substantial delay, using a survey of test letters, of domestic and cross-border priority and first class single piece letter mail, collected, processed and distributed by postal service operators. It is impossible in practice to distinguish between items which will never arrive and items which have been delayed for a very long time. A minimum period is therefore defined after which an item that has been sent shall be treated as if it has been lost or substantially delayed for the purposes of measurement.

Anna tagasisidet selle standardi sisu kohta