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EVS-ISO 10002:2015/AC:2017

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2014)

General information
Withdrawn from 01.11.2019
Directives or regulations
None
Standard history
Status
Date
Type
Name
01.11.2019
Main
02.06.2017
Corrigendum
05.01.2016
Main + corrigendum
Corrigendum for EVS-ISO 10002:2015
*
*
*
Price: 0€
Standard monitoring