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03 TEENUSED. ETTEVÕTTE ORGANISEERIMINE, JUHTIMINE JA KVALITEET. HALDUS. TRANSPORT. SOTSIOLOOGIA
Uued standardid
CEN/CLC/ETSI/TR 101551:2026
Guidelines for public procurement of ICT products and services in the European Union: accessibility award criteria and conformity assessment
Käsitlusala: This Technical Report (TR) provides guidance to contracting authorities on how to determine contract award criteria to meet the accessibility requirements of Directive (EU) 2019/882 (European Accessibility Act, EAA) and Directive (EU) 2016/2102 (Web Accessibility Directive, WAD); and on how to verify the conformance of publicly procured ICT products and services with these requirements. The present document describes how the accessibility requirements for the procured ICT should be specified, documented and assessed in the frame of the procurement process, under the EU Public Procurement Directives1. The different mechanisms for conformity assessment with the applicable accessibility requirements are explained. It is discussed how these mechanisms may be applied both in the pre-procurement research phase and when awarding a contract, as well as part of contract management in the post-award stage. This Technical Report also provides a useful guidance for bidders who prepare an offer for public procurement of ICT products and services, and others aiming to procure accessible ICT.
Alusdokumendid: CEN/CLC/ETSI/TR 101551:2026
ISO 14019-2:2026
Sustainability information — Part 2: Principles and requirements for verification processes
Käsitlusala: This document specifies requirements and gives guidance on the verification of declared sustainability information, including information presented in quantitative and qualitative formats.
NOTE 1        Declared sustainability information can include reporting on environmental, social, governance and other sustainability matters.
NOTE 2        A verification programme can include a combination of validation and verification activities, and result in mixed engagements.
Alusdokumendid:
ISO 14019-1:2026
Sustainability information — Part 1: General principles and requirements for validation and verification
Käsitlusala: This document specifies general principles and requirements for the validation/verification of declared sustainability information, including reporting on environmental, social, governance and other sustainability matters.
This document is applicable to quantitative and qualitative information.
NOTE            These principles and requirements complement the set of rules and procedures that are provided in validation/verification programmes.
This document is also applicable as the basis for validation/verification activities that support other conformity assessment schemes.
This document is applicable to validation/verification bodies operating in accordance with ISO/IEC 17029.
Alusdokumendid:
ISO/TS 19384:2026
Service excellence — Guidance for the application of digital approaches to achieve service excellence
Käsitlusala: This document gives guidance on applying ISO 23592, including principles, models and specific application methods, to achieve service excellence by implementing and using digital approaches.
This document is applicable to organizations having, or planning to have, digital approaches to achieve service excellence.
Alusdokumendid:
ISO 22514-2:2026
Statistical methods in process management — Capability and performance — Part 2: Process capability and performance of time-dependent process models
Käsitlusala: This document describes a procedure for the determination of statistics for estimating the capability or performance of processes, particularly when the of process does not remain in statistical control.
The process results of these quality characteristics are categorized into eight possible distribution types.
The statistical methods described in this document only apply to continuous quality characteristics. They are applicable to processes in any industrial or economical sector.
NOTE            This method is usually applied in case of a great number of serial process results, but it can also be used for small series (a small number of process results).
Alusdokumendid:
Asendab: ISO 22514-2:2017
EVS-ISO 55000:2026
Varahaldus. Sõnavara, ülevaade ja põhimõtted
Käsitlusala:

ISO 55000 määratleb varahalduse terminid ning seab sisse varahalduse juhtimissüsteemi põhimõtted ja tulemused. See kirjeldab:

— varahalduse ja varahalduse juhtimissüsteemi hüvesid,
— varahalduse, varahalduse juhtimissüsteemi ja varaportfelli vahelist seost,
— varahalduse parendamist ja küpsust.

ISO 55000 saavad kasutada igat liiki ja igas suuruses organisatsioonid igat liiki vara suhtes, aga selles dokumendis ei esitata finantsjuhtimise, aruandluse, inimressursside juhtimise ega tehnilisi juhiseid konkreetsete varaliikide haldamiseks.

See standard on kavandatud eelkõige kasutamiseks isikutele, kes:
— on tippjuhid, kes soovivad kasutusele võtta varahaldust ning enda organisatsioonides ellu viia varahalduse juhtimissüsteemi,
— tegelevad varahaldusega või kavatsevad saada kasutajateks,
— on igaüks, kes saavad kasu varahalduse lühitutvustusest.

ISO 55000 seab konteksti standarditele ISO 55001 ja ISO 55002 ning samuti hilisematele dokumentidele ISO 55000 standardiperekonnas. Selles dokumendis, standardites ISO 55001 ja ISO 55002 tähendab termin „varahalduse juhtimissüsteem“ vara haldamiseks kasutatavat juhtimissüsteemi.

Alusdokumendid: ISO 55000:2024
EVS-EN 4179:2026
Aerospace series - Qualification and approval of personnel for nondestructive testing
Käsitlusala: 1.1  General
This document establishes the minimum requirements for the qualification and certification of personnel performing nondestructive testing (NDT), nondestructive inspection (NDI), or nondestructive evaluation (NDE) in the aerospace manufacturing, service, maintenance and overhaul industries. For the purposes of this document, the term NDT will be used and will be considered equivalent to NDI and NDE.
In Europe, the term "approval" is used to denote a written statement by an employer that an individual has met specific requirements and has operating approval. The term "certification" as defined in 3.3 is used throughout this document as a substitute for the term "approval". Except when otherwise specified in the written practice, certification in accordance with this document includes operating approval.
1.2  Purpose
1.2.1  Applicability
This document applies to personnel who:
-  use NDT methods or equipment to test and/or accept materials, products, components, assemblies or sub-assemblies;
-  are directly responsible for the technical adequacy of the NDT methods and equipment used;
-  operate automatic interpretation or evaluation systems;
-  approve NDT procedures or work instructions;
-  audit NDT facilities; or
-  provide technical NDT support or training.
This document does not apply to individuals who only have administrative or supervisory authority over NDT personnel or to research personnel developing NDT technology for subsequent implementation and approval by a certified Level 3. See Clause 8 regarding applicability to personnel performing specialized inspections using certain direct readout instruments.
1.2.2  Implementation
This document addresses the use of a National Aerospace NDT Board (NANDTB). NANDTBs are only used as specified per Annex C and it is not mandatory to have such a board for compliance with this document. Personnel certified to previous revisions of NAS410/EN 4179 need not recertify to the requirements of this document until their current certification expires.
1.2.3  NDT methods
This document contains detailed requirements for the following NDT methods:
eddy current testing  (ET)
penetrant testing  (PT)
magnetic particle testing  (MT)
radiographic testing  (RT)
shearography testing  (ST)
thermographic testing  (IRT)
ultrasonic testing  (UT)
When invoked by engineering, quality, cognizant engineering organization or prime contractor requirements, this document applies to other NDT methods used to determine the acceptability or suitability for intended service of a material, part, component, sub-assembly or assembly. Such methods can include, but are not limited to, acoustic emission, neutron radiography, leak testing, and holography.
Alusdokumendid: EN 4179:2026
Asendab: EVS-EN 4179:2021
ISO 22095-2:2026
Chain of custody — Part 2: Requirements and guidelines for mass balance
Käsitlusala: This document provides requirements and guidelines for the application of the mass balance chain of custody model, as defined in ISO 22095, to any material or product flow within mass balance systems, including how to attribute specified characteristics to flows of such processes.
This document provides requirements and guidelines for the following matters, amongst others:

differentiations from controlled blending and book and claim models;
general requirements for organizations active in a mass balance chain of custody model;
system boundaries including geography and time;
conversion factors;
the rolling average percentage method;
 the credit method;
 transparency, communication and claims.
Alusdokumendid:
ISO/TS 7446:2026
Implementation guidance for biorisk management for laboratories and other related organizations
Käsitlusala: This document provides supplemental information and guidance on how to implement the requirements listed in ISO 35001 [1]. This document does not add requirements to those in ISO 35001 [1].
Alusdokumendid:
ISO 6029-2:2026
Intelligent transport systems — Seamless positioning for multimodal transportation in ITS stations — Part 2: Nomadic and mobile device dataset for positioning data fusion
Käsitlusala: This document specifies the sensor data fusion applicable to the use cases of indoor and outdoor seamless positioning solutions for a mobile user (multimodal transportation) in intelligent transport system (ITS) stations.
This document provides technical requirements for data fusion between three domains:

nomadic device [e.g. personal intelligent transport system station (P-ITS-S)],
mobility [e.g. vehicle intelligent transport system station (V-ITS-S)], and
infrastructure [e.g. roadside intelligent transport system station (R-ITS-S)].

The data exchange between these domains is based on a standardized message and data format and this document identifies use cases for each different case of communication between domains.
Alusdokumendid:
ISO 14019-4:2026
Sustainability information — Part 4: Principles and requirements for bodies validating and verifying sustainability information
Käsitlusala: This document specifies principles and requirements for the competence, consistent operation and impartiality of bodies performing validation/verification of declared sustainability information.
This document is an application of ISO/IEC 17029, which contains general principles and requirements for the competence, consistent operation and impartiality of bodies performing validation/verification as conformity assessment activities.
This document includes specific requirements related to bodies performing validation/verification of declared sustainability information in addition to the requirements of ISO/IEC 17029.
Any programme requirements related to bodies are additional to the requirements of this document.
Alusdokumendid:
ISO 21508:2026
Project, programme and portfolio management — Earned value management
Käsitlusala: This document gives guidance on practices of earned value management in project, programme and portfolio management. It is applicable to any type of organization, including public or private, and any size or sector, as well as any type of project, or programme or portfolio in terms of complexity, size or duration.
This document provides the following:

descriptions of the purpose and benefits of earned value management;
integration and relationship with project, programme and portfolio management;
overview of the processes and process descriptions;
basic needs for an earned value management system;
use of an earned value management system.

This document does not provide guidance on the use of specific processes, methods or tools in the practice of earned value management.
Annex A describes an integrated baseline review. It is contained in an annex since it is used by government organizations and their contractors but is not used by most organizations, most of the time.
Alusdokumendid:
Asendab: ISO 21508:2018
Asendatud standardid
CEN/CLC/ETSI TR 101551:2014
Guidelines on the use of accessibility award criteria suitable for public procurement of ICT products and services in Europe
Käsitlusala: The TR will give guidance to procurers on the award criteria relevant to each area of user needs in the procurement of ICT products and services
Alusdokumendid: CEN/CLC/ETSI TR 101551:2014
CEN/CLC/ETSI/TR 101552:2014
Juhised vastavushindamise kohaldamisele juurdepääsu nõuetele IKT toodete ja teenuste riigihangetel Euroopas
Käsitlusala: This Technical Report (TR) incorporates all information and documentation needed in the frame of the procurement process in order to allow conveying the assessment of accessibility via conformity with the functional accessibility requirements contained in EN 301 549 (see clause 2, i), regardless of whether self-declaration, second party attestation or third party certification is requested, and with award criteria: the criteria, by which the award of a contract is judged.
In addition, this TR provides procuring bodies with guidance on conformity assessment mechanisms for accessibility as part of contract management in the post-award stage. It is also useful in the pre-procurement research phase as well as during the contract negotiations. Finally it may be consulted by bidders preparing an offer.
Alusdokumendid: CEN/CLC/ETSI/TR 101552:2014
EVS-ISO 55000:2015
Varahaldus. Ülevaade, põhimõtted, terminoloogia
Käsitlusala: Selles rahvusvahelises standardis esitatakse ülevaade varahaldusest, selle põhimõtetest, terminoloogiast ja varahalduse kasutuselevõtmisega eeldatavasti kaasnevatest eelistest.
Seda rahvusvahelist standardit saavad kohaldada igat liiki ja igas suuruses organisatsioonid igat liiki vara suhtes.
MÄRKUS 1  Selles rahvusvahelises standardis on silmas peetud eelkõige materiaalse vara haldamist, kuid seda saab kohaldada ka muude varaliikide suhtes.
MÄRKUS 2  Selles rahvusvahelises standardis ei esitata rahanduslikke, raamatupidamislikke ega tehnilisi juhiseid konkreetsete varaliikide haldamiseks.
MÄRKUS 3  Standardites ISO 55001, ISO 55002 ja selles rahvusvahelises standardis tähendab termin „varahalduse juhtimissüsteem“ vara haldamiseks kasutatavat juhtimissüsteemi.
Alusdokumendid: ISO 55000:2014
Asendatud: EVS-ISO 55000:2026
ISO 22514-2:2017
Statistical methods in process management -- Capability and performance -- Part 2: Process capability and performance of time-dependent process models
Käsitlusala: ISO 22514-2:2017 describes a procedure for the determination of statistics for estimating the quality capability or performance of product and process characteristics. The process results of these quality characteristics are categorized into eight possible distribution types. Calculation formulae for the statistical measures are placed with every distribution.
The statistical methods described in this document only relate to continuous quality characteristics. They are applicable to processes in any industrial or economical sector.
NOTE          This method is usually applied in case of a great number of serial process results, but it can also be used for small series (a small number of process results).
Alusdokumendid:
Asendatud: ISO 22514-2:2026
IEC 60300-3-15:2009
Dependability management - Part 3-15: Application guide - Engineering of system dependability
Käsitlusala: IEC 60300-3-15:2009 provides guidance for an engineering system's dependability and describes a process for realization of system dependability through the system life cycle. This standard is applicable to new system development and for enhancement of existing systems involving interactions of system functions consisting of hardware, software and human elements.
Alusdokumendid:
ISO 21508:2018
Earned value management in project and programme management
Käsitlusala: ISO 21508:2018 provides guidance for practices of earned value management in project and programme management. It is applicable to any type of organization including public or private and any size or sector, as well as any type of project or programme in terms of complexity, size or duration.
ISO 21508:2018 provides the following:
a)    terms and definitions;
b)    descriptions of the purpose and benefits of earned value management;
c)    the integration and relationship with project or programme management;
d)    an overview of the processes and process descriptions;
e)    basic requirements for an earned value management system;
f)     use of an earned value management system.
ISO 21508:2018 does not provide guidance on the use of specific processes, methods or tools in the practice of earned value management.
Annexes A, B and C describe cost, schedule and performance analysis, commonly used formulae with associated interpretations, and the integration of earned value with other project or programme management processes.
Alusdokumendid:
Asendatud: ISO 21508:2026
EVS-EN 4179:2021
Aerospace series - Qualification and approval of personnel for non-destructive testing
Käsitlusala: 1.1 Purpose
This document establishes the minimum requirements for the qualification and certification of personnel performing non-destructive testing (NDT), non-destructive inspection (NDI), or non-destructive evaluation (NDE) in the aerospace manufacturing, service, maintenance and overhaul industries. For the purposes of this document, the term NDT will be used and will be considered equivalent to NDI and NDE.
In Europe, the term "approval" is used to denote a written statement by an employer that an individual meets specific requirements and has operating approval. The term "certification" as defined in 3.2 is used throughout this document as a substitute for the term "approval". Except when otherwise specified in the written practice, certification in accordance with this document includes operating approval.
1.2 Applicability
1.2.1 General
This document applies to personnel using NDT methods to test and/or accept materials, products, components, assemblies or sub-assemblies. This document also applies to personnel: directly responsible for the technical adequacy of the NDT methods used, who approve NDT procedures and/or work instructions, who audit NDT facilities, or who provide technical NDT support or training.
This document does not apply to individuals who only have administrative or supervisory authority over NDT personnel or to research personnel developing NDT technology for subsequent implementation and approval by a certified Level 3.
Personnel performing specialized inspections using certain direct readout instruments as determined by a Level 3 person certified in the test method, do not require qualification or certification to this document.
1.2.2 Implementation
This document addresses the use of a National Aerospace NDT Board (NANDTB). NANDTBs are only used as specified according to Annex C and it is not mandatory to have such a board for compliance with this document. Personnel certified to previous revisions of NAS 410 or EN 4179 need not recertify to the requirements of this document until their current certification expires.
1.3 Test Methods
1.3.1 Common test methods
This document contains detailed requirements for the following common NDT methods:
Eddy Current Testing  (ET)
Magnetic Particle Testing  (MT)
Penetrant Testing  (PT)
Radiographic Testing  (RT)
Thermographic Testing  (TT)
Ultrasonic Testing  (UT)
1.3.2 Other test methods
When invoked by engineering, quality, cognizant engineering organization or prime contractor requirements, this document applies to other current and emerging NDT methods used to determine the acceptability or suitability for intended service of a material, part, component, assembly or sub-assembly. Such test methods can include, but are not limited to, acoustic emission testing (AT), neutron radiography, leak testing, holography, and shearography. The requirements for personnel training, experience, and examination for these other test methods are established in accordance with 6.4 and are documented by the employer.
Alusdokumendid: EN 4179:2021
Asendatud: EVS-EN 4179:2026
Kavandid
prEN 18306
Provision of services - Guidance for organizations which provide lists of prequalified, qualified or shortlisted service providers
Käsitlusala: This document provides guidance for setting up and operating a service providers prequalification, qualification, or shortlisting process.
This document is applicable to:
a)  organizations which provide list of prequalified, qualified or shortlisted service providers;
b)  any interested parties who are directly or indirectly involved in or affected by a service providers prequalification, qualification, or shortlisting process.
This document is not applicable to business-to-consumer (B2C) service contracts or for works contracts.
NOTE 1 “Works contracts” are contracts that have as their object the execution, or both the design and execution, of a work and are not covered in this document. Contracts having as their object only the design of a work are covered.
NOTE 2 “Work” means the outcome of building or civil engineering works taken as a whole which is sufficient in itself to fulfil an economic or technical function.
This document is also not applicable for contracts covering employment arrangements (be they of formal or informal nature).
Alusdokumendid: prEN 18306
prEN ISO 41012
Facility management - Guidance on strategic sourcing and the development of agreements (ISO/DIS 41012:2026)
Käsitlusala: This document provides guidance on sourcing and development of agreements in facility management (FM).
It highlights:
— different sourcing strategies and considerations to determine the best for the demanding organization;
— essential elements in FM sourcing processes;
— FM roles and responsibilities in sourcing processes;
— development processes and structures of typical agreement models.
This document is applicable to:
— strategic processes related to service and support functions for the core business;
— development of FM strategies;
— development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;
— development of FM information systems;
— FM education and research;
— organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).
Alusdokumendid: ISO/DIS 41012; prEN ISO 41012