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CWA 15847:2008

Innovation, Coordination and Collaboration in Service Driven Manufacturing Supply Chains - Reference Model for Industrial Services

General information
Withdrawn from 02.03.2016
Base Documents
CWA 15847:2008
Directives or regulations
None
Standard history
Status
Date
Type
Name
04.07.2008
Main
The Industry Reference Model (IRM) is an integrated process model to be used by a service provider offeringtechnical services such as maintenance, retrofit and packaging to supply chains and manufacturingorganizations. Customers of service providers use the model to first align service operations, and to secondlybenchmark service performance against different service vendors by using the standardized processdescription and the service scorecard described in the CWA. In summary, the focus of IRM implementationranges from strategic alignment of business goals to integration of processes at a very operational level.
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