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ISO 22483:2020

Tourism and related services -- Hotels -- Service requirements

General information
Valid from 14.04.2020
Directives or regulations
None
Standard history
Status
Date
Type
Name
14.04.2020
Main
This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction. The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
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