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ISO 9004:2018

Quality management -- Quality of an organization -- Guidance to achieve sustained success

General information
Valid from 03.04.2018
Directives or regulations
None
Standard history
Status
Date
Type
Name
03.04.2018
Main
ISO 9004:2018 gives guidelines for enhancing an organization's ability to achieve sustained success. This guidance is consistent with the quality management principles given in ISO 9000:2015. ISO 9004:2018 provides a self-assessment tool to review the extent to which the organization has adopted the concepts in this document. ISO 9004:2018 is applicable to any organization, regardless of its size, type and activity.
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