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ISO 16355-1:2021

Application of statistical and related methods to new technology and product development process — Part 1: General principles and perspectives of quality function deployment (QFD)

General information
Valid from 31.05.2021
Directives or regulations
None
Standard history
Status
Date
Type
Name
31.05.2021
Main
01.12.2015
Main
This part of ISO 16355 describes the quality function deployment (QFD) process, its purpose, users, and tools. It does not provide requirements or guidelines for organizations to develop and systematically manage their policies, processes, and procedures in order to achieve specific objectives. Users of this part of ISO 16355 will include all organization functions necessary to assure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.
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