Tagasi

CEN/TS 14773:2004

Postal services - Quality of service - Measurement of loss and substantial delay in priority and first class single piece mail using a survey of test letters

Üldinfo
Kehtiv alates 10.12.2004
Alusdokumendid
CEN/TS 14773:2004
Tegevusala (ICS grupid)
03.240 Postiteenused
Direktiivid või määrused
puuduvad
Standardi ajalugu
Staatus
Kuupäev
Tüüp
Nimetus
10.12.2004
Põhitekst
This document specifies methods for measuring the level of loss and substantial delay, using a survey of test letters, of domestic and cross-border priority and first class single piece letter mail, collected, processed and distributed by postal service operators. It is impossible in practice to distinguish between items which will never arrive and items which have been delayed for a very long time. A minimum period is therefore defined after which an item that has been sent shall be treated as if it has been lost or substantially delayed for the purposes of measurement.
*
*
*
PDF
17,63 € koos KM-ga
Paber
17,63 € koos KM-ga
Hind: 2,40 € koos KM-ga
Standardi monitooring