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EVS-EN 15140:2006

Public passenger transport - Basic requirements and recommendations for systems that measure delivered service quality

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Kehtiv alates 06.06.2006
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EN 15140:2006
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06.06.2006
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This document provides basic requirements and recommendations for systems that measure delivered service quality of public passenger transport to be applied in the framework of EN 13816. The requirements and recommendations specified in this document apply both to third party measurements and measurements conducted by the service provider.

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EVS-EN 13816:2002

Transportation - Logistic and services - Public passenger transport; Service quality definition, targeting and measurement
Uusim versioon Kehtiv alates 01.06.2002