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ISO/TS 24082:2021

Service excellence — Designing excellent service to achieve outstanding customer experiences

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Kehtiv alates 10.06.2021
Tegevusala (ICS grupid)
03.080.01 Teenused üldiselt
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10.06.2021
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This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
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