Back

ISO 13810:2022

Tourism and related services — Visits to industrial, natural, cultural and historical sites — Requirements and recommendations

General information

Valid from 26.10.2022
ICS Groups
03.080.30 Services for consumers 03.200.01 Leisure and tourism in general
Directives or regulations
None

Standard history

Status
Date
Type
Name
26.10.2022
Main
ISO 13810:2022
22.05.2015
Main
ISO 13810:2015
This document establishes general requirements and recommendations for service providers that offer guided or self-guided visits in order to enable visitors to learn:
—    about the characteristics of the cultural, historical or natural value of a tourist site; or
—    how a service, an activity or a product is developed now or was developed in the past (i.e industrial tourism).
This document applies to tourist visits and related services, facilities, equipment and operations that can affect the quality and safety of the visit and/or the experience of the visitors.
This document does not apply to natural protected areas for which ISO 18065 applies, or to recognized museums.

Required fields are indicated with *

*
*
*
PDF
82.61 € incl tax
Paper
82.61 € incl tax
Standard monitoring
English (PDF 861 KB)

Related products

Main

EVS 807:2016

Management and Maintenance of Facilities
Valid from 04.10.2016
Main

EVS 807:2010

Maintenance of facilities. Provision of facilities management services
Withdrawn from 04.10.2016
Main

EVS-EN 15733:2010

Services of real estate agents - Requirements for the provision of services of real estate agents
Newest version Valid from 04.03.2010
Main

EVS 914:2012

Cleaning quality – System for establishing and assessing cleaning quality
Withdrawn from 16.07.2020

Standards designation

EVS Estonian standard
EN European standard (published by an CEN or CENELEC)
EN ISO International standard adopted as an European standard
ISO International Organization for Standardization’s standard
IEC International Electrotechnical Commission’s standard
HD CENELEC’s harmonisation document
   
EVS-EN European standard implemented in Estonia
EVS-EN ISO International standard adopted in Europe and implemented in Estonia
EVS-EN ISO/IEC International standard/International electrotechnical standard adopted in Europe and implemented in Estonia
EVS-IEC International electrotechnical standard implemented in Estonia
EVS-ISO International standard implemented in Estonia
   
A, AMD amedment
+A a full standard plus the amendment
/A only amendment
COR, AC corrigendum
+COR a full standard plus the corrigendum
NA national annex
+NA a full standard plus the national annex
/NA only national annex
TS technical specification
TR technical report
CWA agreement, developed by a CEN or CENELEC
prEVS-EN (etc) draft standard
   
et the standard is in Estonian only
en the standard is in English only
et-en the standard is in Parallel text Estonian-English