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ISO/TS 24082:2021

Service excellence — Designing excellent service to achieve outstanding customer experiences

General information
Valid from 10.06.2021
Directives or regulations
None
Standard history
Status
Date
Type
Name
10.06.2021
Main
This document specifies principles and activities for designing excellent service that achieve outstanding customer experience. It applies to all organizations delivering services, such as commercial organizations, public services and not-for-profit organizations.
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Paper
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Standard monitoring